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Cecotec Conga RockStar 500 X-Treme ErgoWet - cordless vacuum
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Cecotec Conga RockStar 500 X-Treme ErgoWet - cordless vacuum

Unit price:

£149.00

* Prices in GBP incl. VAT and delivery, if applicable

Cecotec Conga RockStar 500 X-Treme ErgoWet - cordless vacuum

The Conga Rockstar 500 X-Treme ErgoWet is a 4-in-1 handheld vacuum cleaner for horizontal and vertical surfaces. The cordless vacuum cleaner can be switched into a stick, handheld, or broom vacuum with the flick of the wrist. Thanks to its two motor-driven brushes, the Cecotec Rockstar switches from a surface cleaner into an upholstery cleaner with just the flick of a switch.

With the water-tank attachment, you can turn the cordless vacuum cleaner into a wet vacuum cleaner. An extendable hose with a joint element, a practical connector elbow and various other brush attachments help you to easily remove dirt and dust from the dirtiest corners of your home.

Detailed product description

• Handle, broom and handheld hoover in one • brushless motor • Water tank • Suction power: 430 watts and 24.000 Pa • 65 min battery runtime

Product description

Wet and dry vacuuming for all areas of the home


The Conga Rockstar 500 X-Treme ErgoWet is a 4-in-1 than can turn the device into a stick, broom or handheld vacuum cleaner in just a few steps. Armed with a water tank, the Cecotec Rockstar becomes a wet vacuum cleaner. Two motor-driven brushes can thoroughly clean floors or upholstery. Other special attachments include the brush heads in wide and narrow forms, enabling gentle cleaning of cracks, gaps and corners.

With the extendable joint pipe, a connector elbow and an extra long brush, the Conga Rockstar 500 X-Treme ErgoWet is equipped with everything you need for easy cleaning of hard-to-reach areas. The 25.9 V battery of the Cecotec Rockstar needs 4 hours to fully recharge the lithium-ion battery of the cordless vacuum cleaner. And once charged, the battery lasts for up to 65 minutes.

 

What kind of innovative technology can be found in the Conga Rockstar 500 X-Treme ErgoWet?

The innovative digital motor of the handheld vacuum cleaner ensures powerful cleaning that is still gentle on surfaces. With 430 W and 24 kPa of vacuuming power, the cordless vacuum cleaner gets rid of all kinds of dirt while also protecting surfaces. The goal of the multiphasic system in the cordless vacuum cleaner is to ensure the lowest possible electricity consumption while delivering the best possible performance.

When the battery is low, the 29.5 V Immortal Battery can be quickly recharged. Charging the battery takes a maximum of 4 hours. The Conga Rockstar 500 X-Treme ErgoWet model also has a multiphasic system, which delivers more overall performance with lower power consumption, meaning the handheld vacuum cleaner can be used for up to 65 minutes.

 

Motor-driven and wet and dry cleaning of floors and upholstery

With the Conga Rockstar 500 X-Treme ErgoWet, dirt particles are reliably sucked in via the cyclone system and trapped in the 400ml dust collector. The three cleaning settings – Daily, Eco and Turbo – can be selected by users according to their needs.

With the all-purpose brushes, two motor-driven brushes and other accessories, almost any kind of surface, gap, crack and corner can be liberated of dust and dirt. The water tank can be attached in just a few steps, turning the cordless vacuum cleaner into a versatile wet cleaner.

 

How do I clean with the Conga Rockstar 500 X-Treme ErgoWet?

You can choose between three cleaning settings: the Daily setting provides the best balance between cleaning and performance. With the Eco cleaning mode, the cordless vacuum cleaner delivers especially energy-saving cleaning. So you can clean a larger number of more lightly soiled areas. The Turbo setting on the cordless vacuum cleaner boosts performance, but at the expense of battery life. This cleaning method is suitable for small but heavily soiled areas, like when there’s a lot of cat hair stuck to the upholstery.

Alongside the all-purpose brush, the Cecotec Rockstar also has the innovative Cepillo Jalisco brush for getting rid of stubborn dirt on hard surfaces. And for cleaning heavily soiled upholstery, there’s the second motor-driven brush, especially developed for intensive cleaning of upholstered furniture.

Various brush-head attachments and a connector elbow can be attached to the joint pipe or directly onto the handheld vacuum cleaner of the Conga Rockstar 500 X-Treme ErgoWet. Dust and dirt don’t stand a chance – even in small gaps and behind radiators. Secure handling of the Cecotec Rockstar is ensured by the handheld vacuum cleaner’s ergonomic grip.

With its water tank, the cordless vacuum cleaner can be transformed into a mop, thus cleaning twice in one go.

 

Equipment and accessories on the Conga Rockstar 500 X-Treme ErgoWet

On hard surfaces, the all-purpose brush made of bristles and silicone can be swapped out for the motor-driven Cepillo Jalisco brush. The second special motor-driven brush of the cordless vacuum cleaner is able to clean upholstery especially effectively. Gentle on surfaces and efficient at the same time.

The brush attachments come in narrow, wide and extra long forms and are easy to attach to the handheld vacuum cleaner. They are great aids in cleaning soft surfaces, crevices, and corners. A connector elbow can also be attached to the extendable hose or directly to the handheld vacuum cleaner, making it easy to liberate dust from those hard-to-reach places. And don’t forget the water tank – it turns the cordless vacuum cleaner into a multifunctional device with a wet-vacuuming feature. And additionally, the Conga Rockstar 500 X-Treme ErgoWet comes with a wall bracket for stowing away the cordless vacuum cleaner and a holder that includes the charging station.

Technical details

More information
Model NameCecotec Conga RockStar 500 X-Treme ErgoWet
BrandCecotec Conga
Dimensions78 x 30 x 19 cm
Weight (approx.)2.9 kg
Cleaning modeDaily, Turbo and Eco
Charging time65 min.
Battery runtime4 h.
Battery typeLi-Ion (25,9 V / 2.500 mAh)
Battery guarantee1 year
Product guarantee2 years
AdapterIncluded
Special features• Handle, broom and handheld hoover in one • brushless motor • Water tank • Suction power: 430 watts and 24.000 Pa • 65 min battery runtime

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Right to cancel

You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the final good. You must inform us if you wish to exercise your right to cancel.

Our Customer service address is:


myRobotcenter United Kingdom
St James House
13 Kensington Square
London
W8 5HD

Email: [email protected]

  

You must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the cancellation form template, but this is not obligatory.

You can also submit this clear declaration electronically via the contact form on our website or any other clear statement on our website via „Return product“. If you make use of this option we will confirm receipt of your cancellation by email without undue delay. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercising your right to cancel before the cancellation period has expired.

  

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs incurred if you chose a type of delivery other than the least ex-pensive method of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

 

We will make the reimbursement without undue delay, and not later than:

(a) 14 days after the day we receive back from you the goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

 

We will make the reimbursement using the same means of payment that were used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having returned the goods, whichever is the earliest.

You shall return the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you return the goods before the period of 14 days has expired.

Please contact our Customer Service department to organise the return of the goods. We will arrange the free return shipment for you.

You are only liable for any diminished value of the goods resulting from the handling other than that which is necessary to establish the nature and characteristics of the goods and to ensure that they are in proper working order.


The right of cancellation is only valid for consumers.

 

Correct as of: May 2020

Section 1: Area of application and supplier

These General Terms and Conditions are valid for all orders made by customers through the online store of

myRobotcenter United Kingdom
myRobotcenter GmbH
Hauptstrasse 25
6840 Götzis, Austria

Customer services: Mon–Fri: 8am – 11am and 1pm - 4pm
Email: [email protected]
Internet: www.myRobotcenter.co.uk

 

Our Customer service address is:

myRobotcenter United Kingdom
24 Old Queen Street
London
SW1H 9HP
VAT Registration number: 224 3008 54

 

Information, inquiries and complaints: [email protected]

Legal status: GmbH

Headquarters: Götzis, Austria

Proprietor: myRobotcenter GmbH, Hauptstrasse 25, 6840 Götzis, Austria

Legal provisions: Trade, Commerce and Industry Regulation Act www.ris.bka.gv.at

Business description: Electronic goods retailer

Management: Mag.* (FH)** Christian Sommer

Chamber affiliation: Member of the Austrian Chamber of Trade and Commerce, Trade Section

Nature of the business: Trade in household and service robots

Registration court: Feldkirch Regional Court

Commercial register number: 292455g

VAT number: ATU63349148


hereinafter referred to as „myRobotcenter United Kingdom“.

A consumer is any natural person who concludes a legal transaction for any purpose that cannot be attributed to their professional business or self-employed activities.

 

*MA, Austrian equivalent 
** FH = University of Applied Sciences

 

Section 2: Conclusion of the contract

2.1: The product descriptions in the online shop serve as an invitation to submit a purchase offer. By clicking the button [buy now] you are making a binding offer to purchase the goods. Our products are sold only for private use in quantities that are normal for domestic households.

2.2: Displaying the products in the online shop is not a legally binding offer; it is rather a non-binding online catalogue. By clicking on the ‘buy now’ button you are making a binding order for the goods in your shopping basket. Confirmation of receipt of your order and the acceptance of that order is made by automated email directly after you place the order. Please note that this email is only an acknowledgement of receipt of your order and the contract to purchase these items is not complete until we send you another email confirming acceptance of your order.

2.3: Should our confirmation of the order contain writing or printing errors, or should the setting of our prices be affected by technical errors in communication, we shall be entitled to appeal, although we must prove our error to you in such cases. Any payments already made will be refunded to you without delay.

2.4: The language of the contract, the order and the business transaction is English.

 

Section 3: Prices

The prices noted on the product pages are in GBP and include the legally applicable VAT and other price components; they do not include delivery costs.

 

Section 4: Delivery costs

4.1: We charge a flat rate of 10 GBP per order for delivery within the United Kingdom. Orders totalling over 100 GBP are delivered free of charge within the United Kingdom. 

 

Section 5: Conditions of delivery and stock disclaimer

5.1: Deliveries are only made within the United Kingdom by GLS / Royal Mail. During the checkout process, you will have the opportunity to select DHL Express.  The additional fee depends on your delivery address and cart. 

5.2: The delivery time is 3 to 5 working days, unless otherwise stated in the product description.

5.3: Should some of the ordered goods not be in stock we are entitled to make partial deliveries at our cost, insofar as this is not unreasonable for you.

5.4: Should we still be unsuccessful in delivering the goods despite making three delivery attempts we have the right to withdraw from the contract. Any payments you have made will be refunded to you without delay.

5.5: We have the right to withdraw from the contract if the ordered product is not available because we have not received the product from our supplier at no fault of our own. In such cases we will inform you without undue delay and, where appropriate, suggest delivery of a comparable product. If no comparable product is available or if you do not want to receive a comparable product, we will, if applicable, refund to you any payments you have made without undue delay.

 

Section 6: Conditions of payment

6.1: Payment is made via PayPal (optional via credit card), Amazon Pay, advance payment or on account (Finetrade).

6.2: If you choose the advance payment option we will inform you of our bank details in the confirmation of your order. The invoiced amount must be transferred to our account within 5 days.

6.3: For the payment option Amazon Pay, an Amazon account is required. You’ll find detailed information about the functionality and the security of Amazon Pay as well as the creation of an Amazon account on pay.amazon.com.

6.4: You only have the right to offset if your counterclaims have been established judicially as being legally valid, or are uncontested, or have been acknowledged in writing by us.

6.5: You may only exercise a right of retention insofar as the claims arise from the same contractual relationship.

 

Section 7: Consignation of the invoice electronically by email

7.1: Approval for electronic invoicing: You agree that we are entitled to submit our invoices electronically to the email address provided by you. You waive a consignation of the invoice by post.

7.2: Delivery of the invoice: The customer must ensure that all electronic consignations of the invoice by email through myRobotcenter can be duly delivered to the email address provided by the customer and that technical devices such as filter programs or firewalls are adapted accordingly. Any automated electronic replies to myRobotcenter (e.g. notice of absence) cannot be taken into account and do not preclude valid delivery.

7.3: Email address: The customer must immediately notify myRobotcenter in writing (by email) of a change of email address. Consignations of invoices from myRobotcenter to the email address last announced by the customer shall be considered received if the customer has not announced a change to his/her email address to myRobotcenter.

7.4: Revocation: The customer can revoke his/her consent to the electronic consignation of the invoice by email at any time. Upon receipt and processing of the revocation (at least in writing, by email) at myRobotcenter, the customer will from then on receive invoices by post to his/her last known postal address. myRobotcenter reserves the right to transfer the method of invoicing from email to the last known postal address, for good cause.

 

Section 8: Reservation of proprietary rights

The goods remain our property until they have been paid for in full. Before ownership has been transferred, the goods may not be pawned, sold, transferred by way of security, adjusted or reconfigured without our agreement.

 

Section 9: Right to cancel

9.1: Consumers have the right to cancel the contract at any time within thirty days.

Right to cancel

You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the final good. You must inform us if you wish to exercise your right to cancel.

Our Customer service address is:


myRobotcenter United Kingdom
St James House
13 Kensington Square
London
W8 5HD
Email: [email protected]

 

You must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the cancellation form template, but this is not obligatory.

You can also submit this clear declaration electronically via the contact form on our website or any other clear statement on our website via „Return product“. If you make use of this option we will confirm receipt of your cancellation by email without undue delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercising your right to cancel before the cancellation period has expired.

 

Effects of cancellation

If you cancel this contract, we will reimburse you for all payments received from you, including the costs of delivery (with the exception of the supplementary costs incurred if you chose a type of delivery other than the least expensive method of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than -

(a) 14 days after the day we receive back from you the goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we were informed about your decision to cancel this contract.

 

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

You shall return the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract with us. The deadline is met if you return the goods before the period of 14 days has expired.

To organise returning the goods, please contact our Customer Service department. We will arrange a return label for a free return.

You are only liable for any diminished value of the goods resulting from handling other than that which is necessary to establish the nature and characteristics of the goods and to ensure that they are in proper working order.

The following right of cancellation is only valid for consumers.


End of right to cancel


9.2: Please avoid damaging and soiling the goods. Please return the goods to us in their original packaging if possible, with all accessories and packaging components. If necessary, please use an additional layer of protective outer packaging. If you no longer have the original packaging material, please ensure that you pack the goods in a way that offers sufficient protection from transport damage so that you avoid incurring claims for damages resulting from inadequate packaging.

9.3: Please note that the arrangements noted in section 9.2 are not a prerequisite for effective exercising of the right to cancellation.

 

Section 10: Transport damage

10.1: If goods are delivered with obvious transport damage, please register a complaint about such defects with the delivery agent immediately, and get into contact with us as soon as possible. Get in touch with us by email or using the contact form.

10.2: Neglecting to register a complaint with the delivery agent or failing to get in contact with us has no effect on your statutory guarantee rights. Doing so would however help us with asserting our own claims against the delivery company and/or transportation insurance provider.

 

Section 11: Risk-bearing during delivery

When the goods are being delivered, the risk for loss of or damage to the goods only transfers to the consumer when the goods are delivered to the consumer or to a third party named by them, not including the delivery agent. However, if the consumer concludes a contract of carriage themselves without selecting one of the delivery options suggested by us, the risk is transferred to the consumer when the goods are handed over to the delivery agent.

 

Section 12: Guarantee

12.1: The guarantee is limited to the statutory period of 24 months from the date the consumer receives the goods, or the date the service was ordered. Where a justifiable complaint has been lodged about a defect, a free replacement will be provided, or the defect will be rectified, for which an appropriate period of time must be allowed. If an exchange or rectification is ruled out (not possible, too expensive, unreasonable, deadline delay), the customer has the right to a reduction in price or, if the defect is not insubstantial, to cancel the contract (revocation). If possible, defects are to be reported upon delivery or upon detection. If the purchase is a business transaction for the customer (B2B), they must examine the goods within 2 weeks of receipt at the latest and report any defects to us without delay.

Our company is only liable for damages in cases of intent and gross negligence. This liability does not apply to cases of personal injury and/or consumer business. Insofar as it is not a matter of consumer business, the injured party must prove the existence of cases of slight and gross negligence. The possibility of compensation to the customer for consequential damages (arising from defects), other damage to property, pecuniary losses and damages to third parties, insofar as it is not a matter of consumer business, is excluded. Our company, as the operator of the online shop named in the legal notice, renders the services offered with the utmost care, however, we are not liable for services provided or purchased by third parties.

Guarantee claims should be made to the guarantor (the manufacturer/sometimes also the retailer if these are the same) and are effected according to their provisions. Claims on the guarantee do not affect the statutory guarantee.

12.2: Rechargeable batteries are consumer goods that come with a limited guarantee. Guarantee claims cannot be made for the loss of performance of rechargeable batteries due to normal wear and tear or due to improper use, handling or storage. Guarantee claims cannot be made against the loss of performance of rechargeable batteries after 12 months.

 

Section 13: Liability

We are not liable for slightly negligent breaches of duty insofar as these are not related to material contractual obligations, damages arising from injury to life, body and health, or to guarantees, or if they affect claims arising from the product liability law. The same is valid for breaches of duty on the part of our vicarious agents.

 

Section 14: Ineffective clauses

Should a provision in these General Terms and Conditions be invalid, the rest of the contract remains valid. The appropriate statutory regulations shall be in force to replace the ineffective provision.

 

Section 15: Place of jurisdiction and applicable law

15.1: The legal places of jurisdiction are valid. Therefore, the competent court is that of the administrative district of the consumer’s home, usual place of residence or place of employment.

15.2: These Terms and Conditions and the contracts entered into under these Terms and Conditions are subject to Austrian material law. The UN Convention on Contracts for the International Sale of Goods is excluded.

 

Section 16: Place of fulfilment

The place of fulfilment for all transactions is the company headquarters.

 

Correct as of: March 2022

  1. Choose the right product for you from our extensive selection. You’ll find the product you're looking for by selecting a product category or by entering the name of the product or manufacturer in the search field on the top right. Clicking on the linked product description will take you to the product page where you can find more detailed information about the product.

  2. Once you’ve decided on a product, click on the 'Add to cart' button. At that point the order is not yet final; the selected product is still only in your shopping cart.

  3. The link to the shopping cart is on the second line under the main navigation menu. You can also see which products you’ve already selected here.

  4. In the shopping cart you have the option of changing the order quantity. After changing the order quantity your cart will automatically be updated. If you decide not to order a product after all, you can delete it from your shopping cart by simply clicking on the button 'Remove item'. You start the next step in the order process by clicking on the 'Proceed to checkout' button.

  5. Now you have to fill in a valid e-mail address. If you already have a customer account with myRobotcenter you need only to enter your e-mail address,  your customer password and click on the 'Login' button. If you do not have an account, you can do the check out as a guest. You only have to enter a valid e-mail address into the appropriate field.

  6. Enter your shipping address. Choose whether billing should be made to the delivery address or to another address. Once you selected your billing and shipping details, you have to select your preferred shipping method. After entering your information here, choose whether delivery should be made to the billing address or to another address. Confirm the entry by clicking on 'Continue'.

  7. On the payment information page you have the option of selecting which payment method you’d like to use. Confirm your selection using the 'Continue' button.

  8. Now you’ll get to the order overview. Here you have the opportunity to review your order and the billing details. If you want to make any changes to your order, either use the button ‘change’ for the appropriate section or click on the 'Edit your cart' link.

  9. Now you should read the General Terms and Conditions, Data protection, Right to cancel (information about your right to cancel) and the acceptance for phone number and e-mail address for transport service provider. Tick the box to accept these terms and confirm the order by clicking on 'Buy now'.

  10. At that point your order has been concluded and will be sent to us. You’ll receive a confirmation e-mail listing your order and delivery details


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