The expert for robots in your home

Back

 RETURN DEADLINE IS EXTENDED TILL JANUARY 31, 2021

Back to overview
Including free 5-year guaranteeIncluding free 5-year guarantee
Neato Botvac Connected D4 (D401) - robot hoover
  • We are sorry. This product is not available for order.

Neato Botvac Connected D4 (D401) - robot hoover

Including free 5-year guaranteeIncluding free 5-year guarantee

Unit price:

£289.00

* Prices in GBP incl. VAT and delivery, if applicable

Due to a high volume of orders, the delivery time of our delivery service providers may be extended. Read more
  • Delivery time: 3 to 5 working days.

  • Express shipping available

    You will have the opportunity to select DHL Express. Orders which are placed until 12.00 p.m. and are in stock, will be shipped on the same day. The additional fee depends on your delivery address and cart.

Including free 5-year guaranteeIncluding free 5-year guarantee

More information about product

Neato D4: a smart robot vacuum with particularly strong suction

The Neato Botvac Connected D4 stands for smart navigation and maximum suction power. Thanks to the powerful lithium-ion-battery that holds up to 75 min, the robot vacuum cleaner is perfectly suitable for smaller homes. It frees your floors from dust, dirt and (pet) hair by cleaning them in a methodical pattern. The Botvac D4 can comfortably be controlled with a smartphone-app - from wherever you are. Besides, the robot hoover is also recommended for pet owners.

Due to a high volume of orders, the delivery time of our delivery service providers may be extended. Read more
  • Delivery time: 3 to 5 working days.

  • Express shipping available

    You will have the opportunity to select DHL Express. Orders which are placed until 12.00 p.m. and are in stock, will be shipped on the same day. The additional fee depends on your delivery address and cart.

#

Add additional services and benefit from their reduced price:

Accessory-Kit (small) - for Neato Botvac Connected D3/D4
Accessory-Kit (small) - for Neato Botvac Connected D3/D4
£16.99
View product
myRobotcenter - 5-year Guarantee
5-year guarantee
Free
Read more

Product description

Neato D4 - a robot hoover for small homes


For different floor types

The robot hoover is suitable for different floor types. It cleans laminate, parquet, tiles and the like. Thanks to its combo-brush (consisting of bristles and fins), the Neato Botvac Connected D­­4 vacuums carpets especially efficiently.

 

Note: This robot vacuum cleaner cannot be operated on dark/black floors. It detects them as drops and doesn’t clean there.

Neato Botvac Connected D4Neato Botvac Connected D4
Clean edges due to D-shape Clean edges due to D-shape

Clean edges due to D-shape 

Compared to its competitors, the Neato Botvac Connected D4 is not round but in D-shape. Therefore, the robot vacuum can also thoroughly clean corners and along walls and sidebars. 

No dropping down stairsNo dropping down stairs

No dropping down stairs

An anti-drop sensor is mounted on the bottom side of the robot. With it, drops like stairs are detected right in time. This is why the robot doesn't drop down the stairs.

Perfect for pet ownersPerfect for pet owners

Perfect for pet owners

The Neato D4 is perfect for dog and cat owners. Because of its strong suction power, it picks up pet hair reliably - therefore, the robot vacuum is a true blessing for pet owners.

Free-app for a comfortable controlFree-app for a comfortable control

Free-app for a comfortable control

With the Neato-App (for iOS and Android), the Neato Botvac Connected D4 can be controlled comfortably - from wherever you are. The app is available free of charge and offers many functions:

  • Set a cleaning schedule
  • See the cleaning map (MyFloorPlan)
  • Start/stop the robot hoover or make it go back to the base

 

Besides, in the app you can draw so-called No-Go Lines into the cleaning maps. They build a virtual barrier which the Neato D4 will not overcome (e.g. to protect pet bowls or a pile of toys).

Modern technology of the Neato Botvac Connected D4


Navigation with LaserSmart technology

On the top side of the Neato D4 there is a 360° Laser which scans the robot’s environment and creates a cleaning map. Then, the robot vacuum plans the most efficient and fast way and it cleans your floors rapidly in a methodical pattern.

 

Besides, the robot hoover remembers where it has already cleaned, and which areas are left. Therefore, no spot is double cleaned.  

 

Integration into your SmartHome

The Neato D401 can easily be integrated into your SmartHome as it is compatible with many other SmartHome devices. So, the Botvac D4 can also be controlled via Apple-Watch, Amazon Alexa, Google Home, Facebook Messenger Chatbot or IFTTT.

 

Automatic vacuuming following a schedule

The Neato Botvac Connected D4 is a robot vacuum with scheduling which means it can be programmed to start cleaning automatically at a desired time. There can be set one starting time for each weekday.

 

Successor of the Neato D3

The Neato D4 is the successor of the Neato D3.The robot vacuum cleaner offers the same innovative functions and technologies as its precursor and frees your floors from dust, dirt and hair reliably.

Bottom lineBottom line

The Botvac D4 is suitable for:

  • Households up to 120 m2
  • Cat and dog owners
  • Doorsteps up to 1,9 cm
  • SmartHome owners

 

This robot vacuum cleaner is less suitable for you if:

  • Your home is bigger than 120 m
  • You don’t need any smart features (such as app-control)

Scope of delivery

Neato Botvac Connected D4
Neato Botvac Connected D4 (D401) - robot hoover
  • 1 Charging base
  • 1 Power cable
  • 1 Replacement High Performance filter
  • 1 Cleaning tool
  • 1 User manual

Technical details

More information
Model NameNeato Botvac Connected D4
BrandNeato
Dimensions33.6 x 31.9 x 10.0 cm
Weight (approx.):3.4 kg
App-controliOS, Android
PetsSuitable for pet hair
Doorsteps< 2,0 cm
Voice serviceAmazon Alexa, Google Home
Cleaning modeFull surface, Spot
Charging time1.5 h
Battery runtime75 Min.
Battery typeLithium-ion (14.4 V)
Battery guarantee:1 year
Product guarantee:5 years
Charging baseIncluded
Remote control:Not included
Boundary optionNo-Go Lines
Volume:70 dB
AdapterIncluded
Special features:• App control with FloorPlanner • Smart navigation • Strong suction power

Product questions (0)

Product questions
No questions

Guides & manuals

Customer Review(s)

5-year guarantee5-year guarantee

With their technical sophistication and excellent range of features, robots from myRobotcenter never fail to impress. Our robots are guaranteed to provide you with more free time and a better quality of life. Guarantee is also the key word when it comes the longevity of our products. Thanks to their sophisticated, tried and tested technology, our products have proven to be extremely reliable and free of faults. If a design fault should arise, then you can rely on a guarantee that – with many products – extends far beyond the statutory minimum.

 

Extension of the guarantee to 5 years

Our products come with a manufacturer's guarantee (generally 2 years). At myRobotcenter you get an even longer guarantee on many products: we extend the guarantee period to 5 years.

 

Complete security over many years

Our 5-year guarantee on labelled products is both a mark of quality and a very special service for you as our customer. In addition to the respective guarantee, we provide  you with all the details about the conditions of our guarantees and which services you can expect from us.

 

What does the guarantee cover?

The 5-year guarantee covers devices bought from us when accompanied by a receipt or another document that proves the validity of the 5-year guarantee. The 5-year guarantee ends five years after the device was purchased. The guarantee is valid for guarantee claims that occur in United Kingdom.

 

A guarantee claim is valid when the device purchased by you is damaged or destroyed, as a result of the following causes:

  • construction fault, calculation error, casting defect, material defect and production fault

  • direct effects of electrical energy as a result of a ground fault, short circuit, excessive increase in the current strength, electrical arc-over, formation of electrical arcs, insulation faults, excess voltage and the like.


Excluded from the guarantee is damage caused by external influences, such as a bounce flash in the circuit or fire damage. Such externally induced damages can be covered under certain circumstances by your household insurance and may include:

  • measuring, controlling and safety device failures

  • excessive pressure other than explosions

  • implosion and other effects of insufficient pressure

  • lack of water in steam boiler and other apparatus

  • bursts due to centrifugal force

 

Within the framework of the extended guarantee, operating errors are covered insofar as they impair the functionality of the product and do not represent a contravention of the operating instructions. For such cases we shall charge an excess of 84 GBP including VAT.

 

What is NOT covered by the guarantee?

  • Wear and tear, and damage to wearing parts and batteries (the battery is only covered by the manufacturer's guarantee)

  • Damage that does not impair the technical function of the device, e.g. scratches and scuffs.

  • Damage or destruction due to intentional or grossly negligent acts or omissions on the part of the purchaser or other users of the device.

  • Damage or destruction caused by improper installation/assembly, by improper repairs/adjustments, by improper, non-intended or unusual use or cleaning of the device – especially when the manufacturer’s instructions are not followed – and by operating errors.

     

What service do we provide in valid guarantee cases?

  1. When repair is technically and objectively possible and the costs of repair do not exceed the current value of the device (see clause 3), the device shall be repaired professionally and the costs incurred in the repair reimbursed by the guarantee.

  2. Should repair be technically or objectively impossible or uneconomical (total write-off), you shall receive a replacement device of the same kind and quality up to the amount of the current value (see clause 3). The damaged or destroyed device is returned to us and becomes our property.

  3. The current value of your device is 50% of the purchase price in the 3rd year after conclusion of purchase contract, 40% in the 4th year and 30% in the 5th year of the purchase price as stated in the receipt.

 

Is your device broken?

Just ask us for help. We will support you with the repair request.

  1. In the matters of a needed repair, a skilled and trained team in service and repair department from us or from the manufacturer itself, will gladly be there for you with advice and act to the side.

  2. Please take care of packing the robot carefully to avoid damage.

  3. Enclose a detailed description of the fault as well as the invoice together with the 5-year guarantee certificate.

  4. The robot must be fully postage paid at and sent to the mentioned address.

  5. Transport costs are paid by you and will not be refunded. We recommend that you keep the postage receipt.

 

Correct as of: May 2020