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Including free 5-year guaranteeIncluding free 5-year guarantee
Neato Botvac Connected D5 Robot Hoover
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Neato Botvac Connected D5 Robot Hoover

Including free 5-year guaranteeIncluding free 5-year guarantee

Unit price:


* Prices in GBP incl. VAT and delivery, if applicable

Due to a high volume of orders, the delivery time of our delivery service providers may be extended. Read more
  • Delivery time: 3 to 5 working days.

  • Express shipping available

    You will have the opportunity to select DHL Express. Orders which are placed until 12.00 p.m. and are in stock, will be shipped on the same day. The additional fee depends on your delivery address and cart.

Including free 5-year guaranteeIncluding free 5-year guarantee

More information about product

Neato Botvac Connected D5 Robot Hoover - with Free 5 Year Guarantee

The Neato Botvac Connected D5 impresses with its strong suction power and maximum ease of control. Whether at the office, on the way in the tube or relaxing at the beach - you can connect to your robot vacuum via App, Apple Watch or the new Facebook Messenger Chatbot. The Neato Botvac D502 is also ideal for pet owners and allergy sufferers. With its smart navigation, the robot vacuum guarantees thorough and spotless floor cleaning.

Due to a high volume of orders, the delivery time of our delivery service providers may be extended. Read more
  • Delivery time: 3 to 5 working days.

  • Express shipping available

    You will have the opportunity to select DHL Express. Orders which are placed until 12.00 p.m. and are in stock, will be shipped on the same day. The additional fee depends on your delivery address and cart.


Add additional services and benefit from their reduced price:

myRobotcenter - 5-year Guarantee
5-year guarantee
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Product description

Neato D5 - a Multifunctional Robot Vacuum

Cleans Hard Floors and Carpets

The Neato D5 is perfect for cleaning hard floors, such as laminate, parquet, tiles and stone floors. The robot vacuum also impresses with its strong suction power on carpets.


Clean Edges thanks to the CornerCleverTM Technology

Thanks to its D-shape construction, the Neato Botvac Connected D5 ensures thorough cleaning, even along edges, skirting boards and in corners. As the side brush sticks out of the device, the robot can even vacuum in hard-to-reach corners.


Especially suitable for Pet Hair & Allergy Sufferers

Compared to other robot vacuum cleaners, the Neato Botvac Connected D5 is equipped with an extra long combo-brush, removing up to 50 % more dirt and dust particles and even pet hair. In addition, the integrated HEPA filter ensures that the air is free from allergens and pollen - a true blessing for allergy sufferers.

Various Effortless Control Options

Control via Smartphone or Tablet

Using the Neato App (available for iOS and Android), the robot vacuum can be started, stopped, scheduled and monitored via Smartphone or Tablet. During or after the cleaning task, you will receive a pop-up notification in relation to problems or completed tasks.  After the latest update, cleaning maps are now available in the Neato App so you will always know where the Neato D5 has vacuumed.

Control with Apple Watch

Many useful functions are available via Apple Watch - start, stop, schedule the robot and monitor the battery capacity.


Control with the Facebook Messenger Chatbot

Once logged into Facebook Messenger with your Neato ID, you can chat with your robot vacuum from wherever you are. Just tell it to "start cleaning" and Neato will carry out your commands effectively.

Neato Botvac Connected D5 Scores with Smart Features

Robot Vacuum with LaserSmartTM Technology

By scanning and mapping a given cleaning area, the LaserSmartTM technology ensures the methodical cleaning of your floors. The Neato D5 uses parallel lines to clean your floors rapidly and thoroughly.


Innovative Room Positioning System (RPS)

By scanning and mapping your rooms, the Neato Botvac Connected D5 vacuum recognizes which areas it has already cleaned and which ones are left to be cleaned. The RPS has another huge advantage: when the battery is low, the Neato Botvac D502 automatically returns to its charging station. When charging is completed, it remembers where it stopped earlier to continue with its cleaning task.


Automatic Cleaning According to Your Schedule

You can schedule one start time each day for the Neato D5. The robot vacuum starts cleaning at the scheduled time - even if you are not at home. Once finished, it returns to its charging station.

Scope of delivery

Neato Botvac Connected D5 Robot Hoover - with Free 5 Year Guarantee
Neato Botvac Connected D5 Robot Hoover
  • 1 Charging Station
  • 1 Power Supply
  • 1 Lithium-Ion Batter
  • 1 Combo Brush
  • 1 Ultra Performance Filter
  • 1 Side Brush
  • 1 Boundary Marker
  • 1 Cleaning Tool
  • 1 User Manual

Technical details

More information
Model NameNeato Botvac Conneted D5
Dimensions33,5 x 31,9 x 9,9 cm
Weight (approx.):3,4 kg
PetsSuitable for pet hair
Voice serviceAmazon Alexa, Google Home
Cleaning modeFull Surface, Spot
Charging time2 - 3 h
Battery runtime1 - 1,5 h
Battery typeLithium-Ionen
Battery guarantee:1 year
Product guarantee:5 years
Charging baseIncluded
Remote control:Not included
Boundary optionMagnetic boundary
Volume:70 dBA
Special features:• app control • smart navigation • strong suction power • magnetic boundary marker • scheduling

Product questions (0)

Product questions
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Customer Review(s)

5-year guarantee5-year guarantee

With their technical sophistication and excellent range of features, robots from myRobotcenter never fail to impress. Our robots are guaranteed to provide you with more free time and a better quality of life. Guarantee is also the key word when it comes the longevity of our products. Thanks to their sophisticated, tried and tested technology, our products have proven to be extremely reliable and free of faults. If a design fault should arise, then you can rely on a guarantee that – with many products – extends far beyond the statutory minimum.


Extension of the guarantee to 5 years

Our products come with a manufacturer's guarantee (generally 2 years). At myRobotcenter you get an even longer guarantee on many products: we extend the guarantee period to 5 years.


Complete security over many years

Our 5-year guarantee on labelled products is both a mark of quality and a very special service for you as our customer. In addition to the respective guarantee, we provide  you with all the details about the conditions of our guarantees and which services you can expect from us.


What does the guarantee cover?

The 5-year guarantee covers devices bought from us when accompanied by a receipt or another document that proves the validity of the 5-year guarantee. The 5-year guarantee ends five years after the device was purchased. The guarantee is valid for guarantee claims that occur in United Kingdom.


A guarantee claim is valid when the device purchased by you is damaged or destroyed, as a result of the following causes:

  • construction fault, calculation error, casting defect, material defect and production fault

  • direct effects of electrical energy as a result of a ground fault, short circuit, excessive increase in the current strength, electrical arc-over, formation of electrical arcs, insulation faults, excess voltage and the like.

Excluded from the guarantee is damage caused by external influences, such as a bounce flash in the circuit or fire damage. Such externally induced damages can be covered under certain circumstances by your household insurance and may include:

  • measuring, controlling and safety device failures

  • excessive pressure other than explosions

  • implosion and other effects of insufficient pressure

  • lack of water in steam boiler and other apparatus

  • bursts due to centrifugal force


Within the framework of the extended guarantee, operating errors are covered insofar as they impair the functionality of the product and do not represent a contravention of the operating instructions. For such cases we shall charge an excess of 84 GBP including VAT.


What is NOT covered by the guarantee?

  • Wear and tear, and damage to wearing parts and batteries (the battery is only covered by the manufacturer's guarantee)

  • Damage that does not impair the technical function of the device, e.g. scratches and scuffs.

  • Damage or destruction due to intentional or grossly negligent acts or omissions on the part of the purchaser or other users of the device.

  • Damage or destruction caused by improper installation/assembly, by improper repairs/adjustments, by improper, non-intended or unusual use or cleaning of the device – especially when the manufacturer’s instructions are not followed – and by operating errors.


What service do we provide in valid guarantee cases?

  1. When repair is technically and objectively possible and the costs of repair do not exceed the current value of the device (see clause 3), the device shall be repaired professionally and the costs incurred in the repair reimbursed by the guarantee.

  2. Should repair be technically or objectively impossible or uneconomical (total write-off), you shall receive a replacement device of the same kind and quality up to the amount of the current value (see clause 3). The damaged or destroyed device is returned to us and becomes our property.

  3. The current value of your device is 50% of the purchase price in the 3rd year after conclusion of purchase contract, 40% in the 4th year and 30% in the 5th year of the purchase price as stated in the receipt.


Is your device broken?

Just ask us for help. We will support you with the repair request.

  1. In the matters of a needed repair, a skilled and trained team in service and repair department from us or from the manufacturer itself, will gladly be there for you with advice and act to the side.

  2. Please take care of packing the robot carefully to avoid damage.

  3. Enclose a detailed description of the fault as well as the invoice together with the 5-year guarantee certificate.

  4. The robot must be fully postage paid at and sent to the mentioned address.

  5. Transport costs are paid by you and will not be refunded. We recommend that you keep the postage receipt.


Correct as of: May 2020