Dremel repair service
You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product. Also you can find helpful information about settings, technical data, installation and operating instructions on the Dremel Support-Site.
If you have questions about the 3d-printer or a repair, please feel free to contact the Dremel service hotline, which you can reach from Mon–Fri from 7am – 8pm on 0344 736 010 9 or by email.
Should it not be possible to resolve the problem by remote diagnostics, the service hotline above will arrange for your robot to be collected (free of charge).
IMPORTANT NOTICE: Please pack your 3D-Printer with the packaging filled up completely with wadding. Please note that a copy of the invoice and a descripton of the probelm is included in the parcel when you return it.
If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 50 euro for providing the estimate if the device cannot be repaired or is not repaired. In such cases delivery costs are paid by the customer.