Ecovcas repair service


You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product. Also you can find helpful information about settings, technical data, installation and operating instructions on the Ecovacs Support-Site.


If the fault cannot be resolved by means of the above measures, please send us an email.


Do have a problem with your R95? Please contact the newly established Ecovacs Premium Service, which you can reach from Mon - Fri from +49 211 955 896 69 or by Email.


Please note that a copy of the invoice and a descripton of the probelm is included in the parcel when you return it.