You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product.
myRobotcenter has its own repair and service centre with fully trained staff. You can reach us by email.
If a repair is necessary: Please note that a copy of the invoice and a descripton of the probelm is included in the parcel when you return it. (An additional processing fee of 30 EUR will be applied to parcels sent freight collect.)
myRobotcenter – Servicecenter
If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 30 EUR for providing the estimate if the device cannot be repaired or is not repaired.