myVacBot Repair Service
With the devices from our home brand myVacBot we set high standards in the matters of quality and longevity. Even though we take care of your full satisfaction, there can always occur questions or problems.
Commonly, you can find many useful tips and error descriptions in the manual of your myVacBot. Often, problems and questions can easily and rapidly be solved over the phone.
In-House Repair and Service Centre
In the matters of a needed repair our skilled team in Service and Repair Department will gladly be there for you with advice and act to the side. Please carefully fill out this form and sent it to our Service-Team by E-Mail.
Pick-Up by GLS
In the case of a repair we will gladly arrange collection of the broken device. Please keep in mind that collection can take place any time between 8am and 6pm the chosen day.
We would like to point out to you that we will be charging a fee of £30.00 for any package that has been sent freight collect.
Please take care of packing the robot carefully to avoid damage.
Estimate of Cost for Devices not Covered by Guarantee anymore:
Is the device no longer covered by guarantee (if it is older than 2 years; older than 5 years with 5 year guarantee), we retain the right to charge an estimate of cost. It will be £25.00 and will be charged even when the device can or shall not be repaired.