Robomow repair service
You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product. Also you can find helpful information about settings, technical data, installation and operating instructions on the Robomow Support-Site.
If you have futher questions concerning a repair, feel free to contact us by email.
If the mower or an accessory is found to be faulty, please send the relevant part with the postage paid to:
myRobotcenter - Logistikzentrum
IMPORTANT NOTICE: Please pack your mower so that the wheels are in the air (jacked up) and with the packaging filled up completely with wadding. Please note that a copy of the invoice and a descripton of the probelm is included in the parcel when you return it.
If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 50 euro for providing the estimate if the device cannot be repaired or is not repaired. In such cases delivery costs are paid by the customer.