Extended return deadline for your Christmas gifts – Read more
Return deadline is extended till January 30, 2018
Order now your Christmas gifts online and benefit from our extended return deadline     Read more

Robomow repair service


You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product. Also you can find helpful information about settings, technical data, installation and operating instructions on the Robomow Support-Site.


If you have futher questions concerning a repair, feel free to contact us by email.


If the mower or an accessory is found to be faulty, please send the relevant part with the postage paid to:


myRobotcenter - Logistikzentrum
c/o RS-Zustellservice
Otten Real
Schwefelbadstr. 2
6845 Hohenems


IMPORTANT NOTICE: Please pack your mower so that the wheels are in the air (jacked up) and with the packaging filled up completely with wadding. Please note that a copy of the invoice and a descripton of the probelm is included in the parcel when you return it.


If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 50 euro for providing the estimate if the device cannot be repaired or is not repaired. In such cases delivery costs are paid by the customer.